Domestic Shipping (India)
For orders within India, we offer complimentary standard shipping. Delivery timelines generally range between 10–15 business days, depending on:
- Product availability
- Customization or made-to-order jewellery
- Delivery location
- Logistics partner processing time
Jewellery items often undergo quality checks, certification verification, and secure packaging before dispatch to ensure the highest standards. While we strive to deliver your order within the estimated timeframe, delivery may occasionally be delayed due to circumstances beyond our control, including:
- Weather conditions
- Logistics or courier delays
- Regulatory or security checks
- Natural events or force majeure situations
In such cases, our team will notify you regarding the updated delivery schedule. All shipments are securely packaged and insured until final delivery.
International Shipping
Nazara Diamonds currently ships primarily within India. However, international shipping may be arranged upon request. Customers interested in international delivery may contact our support team for assistance. For international orders, the following may apply:
- Shipping availability depending on the destination country
- Estimated delivery timelines
- Applicable customs duties and import taxes
- Shipping charges (if applicable)
All such details will be communicated during order confirmation.
Shipping Fees
Domestic Orders (India)
- Shipping charges for domestic orders may vary depending on the delivery destination, order value, and logistics requirements.
- The applicable shipping fee will be calculated and displayed during the checkout process before order confirmation. International Orders
- Shipping charges, customs duties, and import taxes may apply depending on the destination country.
- These charges are the responsibility of the customer unless otherwise specified.
Order Processing & Dispatch
Before dispatch, every Nazara Diamonds product undergoes:
- Quality inspection
- Certification verification (if applicable)
- Secure packaging procedures
Once your order is dispatched, you will receive a shipping confirmation along with tracking details, allowing you to monitor your delivery status.
Delivery Verification
Due to the high value of jewellery shipments, deliveries may require:
- OTP verification, or
- Signature confirmation at the time of delivery.
Customers are requested to ensure someone is available at the delivery address to receive the package.
Nazara Diamonds is not responsible for failed delivery attempts due to incorrect address details or recipient unavailability.
Address Accuracy
Customers are responsible for providing accurate and complete shipping information, including:
- Full delivery address
- Contact number
- PIN code
Nazara Diamonds will not be responsible for delays or failed deliveries resulting from incorrect or incomplete address information.
Return Shipment Process
If you wish to return a product under our Return Policy, please ensure the following conditions are met:
- The product is packed securely in its original packaging
- The original invoice is included
- The product certificate (if applicable) is included
- All tags, seals, and packaging materials remain intact
For eligible returns, our team will arrange a reverse pickup through our logistics partners where available. In locations where reverse pickup service is not available, customers may be required to ship the product using a trusted courier service. Detailed return shipping instructions will be provided by our support team. 8. Shipping Insurance All shipments from Nazara Diamonds are fully insured until successful delivery. Customers are advised to inspect the package at the time of delivery and report any damage or tampering immediately to our support team. 9. Contact for Shipping Queries For any questions regarding shipping, delivery timelines, or international orders, please contact our customer support team: support@nazaradiamonds.com
